Autonomous concierge for luxury rentals

Your properties answer the phone.Day, night and in 32 languages.

Airbel is an AI concierge for short-term rental operators. It takes the call, books the stay, collects the payment, sends the door code and dispatches the plumber — so your team can stop living on their phones.

Live agent demo

One complete English-to-Spanish guest call

Ready to play the complete bilingual concierge call.
  • Guest

    Hi, good evening. This is Camila Reyes at Villa Étoile. We love the place — could we keep the villa one more night?

    Voice profile: female · language: English · addressing as Ms. Reyes

  • Airbel

    Of course, Ms. Reyes. Let me check the Villa Étoile calendar for you — the night of the 14th is open, at $1,240 plus tax.
  • Guest

    Perfecto. Disculpe — ¿podemos seguir en español? Me resulta más cómodo.

    Mid-call language switch detected: English → Spanish · same voice profile

  • Airbel

    Por supuesto, señora Reyes. Continuamos en español — le envío ahora mismo un enlace de pago seguro por mensaje de texto.
  • Guest

    Listo, ya lo pagué. ¿El código de la puerta sigue siendo el mismo?
  • Airbel

    Pago confirmado — su código de acceso sigue siendo el 4-8-2-9-0-6. Su reserva ya está extendida en el sistema. Que tenga una excelente noche, señora Reyes.

    Call complete · reservation extended · Stripe payment captured

The demo prepares each voice line as high-clarity audio, then plays the complete call in one controlled sequence while the transcript follows the language switch and caller profile.

Agent Voice Studio

Customize the concierge with your own voice.

Create a crystal-clear brand voice profile, then apply it to live calls, booking-site widgets, and multilingual guest conversations.

Studio concierge

Polished built-in voice for immediate demos and executive walkthroughs.

Own voice clone

Bring a clean sample and turn your brand voice into the agent profile.

Caller profile match

Detect language and voice profile so honorifics and tone adapt in-call.

Works withGuestyHostawayOwnerRezYaleSchlageAugustStripe

How it works

Three things that used to need a person awake at 2am.

01

A guest calls. Airbel answers.

In under a second, in their own language. It checks your calendar, quotes the right rate and confirms the booking or the late checkout — no one on your team has to pick up.

02

Payment lands. The door opens.

The moment the card clears, a fresh entry code is created for that stay and texted straight to the guest. No spreadsheets, no shared PINs, no midnight phone calls.

03

Something breaks. Someone is already on the way.

Airbel recognises a real problem when it hears one, opens a ticket, texts your local vendor and gives them a one-time access code for the property.

Inside the platform

Everything is visible, and nothing is a black box.

Call center

See every conversation as it happens, with live transcripts and what was resolved.

View live activity

Voice engine

Tune how your concierge sounds — pace, tone and warmth — and pick the languages it speaks.

Shape the voice

Simulator

Try a guest scenario yourself before it ever reaches a real caller.

Run a test call

0.9s

Average time to answer

32+

Languages spoken natively

24/7

Cover, with no night shift

96%

Handled without a human

Figures shown are illustrative of a configured portfolio, not a guarantee.

See it running on a real portfolio.

The dashboard is live — calls, payments, door codes and vendor dispatches, all in one place.