Calls handled today
412
+18% vs. yesterday
Autonomous resolution
96.4%
No human escalation
Revenue recovered
$28,940
Extensions & upsells
Avg. answer time
0.9s
Across 32 languages
Activity feed
Live conversation stream
- Inbound CallLanguage Shift: EN ➔ FR06:17:45 AM
Céline Marchand · Villa Étoile · Aspen
Requested a 2-hour late checkout; PMS calendar cleared, extension confirmed.
Lang engine: EN ➔ FRProcessing - Outbound TextProcessing Payment06:16:58 AM
Jonah Reyes · The Dunes Penthouse · Miami
Secure Stripe link generated for $180 extension fee. Awaiting authorization.
Lang engine: Auto-detect multilingualAuthorized - SMS ThreadGenerating Door Code06:16:11 AM
Amara Osei · Cliffside 04 · Big Sur
Arrival window confirmed for 21:40. Door code issued for Yale Assure 2.
Lang engine: Auto-detect multilingualCompleted - Outbound CallLanguage Shift: EN ➔ JA06:15:24 AM
Takeshi Nomura · Ridge House · Niseko
Proactive pre-arrival call placed; ski storage and 06:00 shuttle arranged.
Lang engine: EN ➔ JAProcessing
Active call
Céline Marchand
Villa Étoile · Aspen · Res #AX-40182
01:14
Live
Guest
Hi — is it possible to keep the villa one more night?Airbel
Certainly, Ms. Marchand. Checking the Villa Étoile calendar now…transcribing…
Autonomous workflows
Secure transaction link generated
Stripe checkout · $1,240 · EUR presentment · expires in 30 min
Door code extended automatically
Yale Assure 2 · PIN 482906 valid through Jul 15, 11:00
Multi-language auto-switching
Detected mid-call · English ➔ French · voice signature preserved
Operations
Turnover board
No turnover tasks scheduled yet — they appear automatically when a stay is paid for or the channel manager syncs a checkout.
Revenue
Upsells in flight
$0
Across 0 offer(s) created by the concierge
Offers appear here the moment Airbel quotes an early check-in, late checkout, mid-stay clean or tour.