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Mateo Reyes

Villa Maris · Unit 4B · AC blowing warm air, child asleep

Mateo Reyes call transcript · 4m3:34 AM

Hi — sorry to call this late. The air conditioning is blowing warm air and my daughter is finally asleep in the back bedroom.

Airbel Concierge call transcript · 4m3:35 AM

No apology needed. Before I send anyone over — is the unit running at all, or completely silent?

Mateo Reyes call transcript · 4m3:36 AM

It's running, just warm. If someone comes, could they use the side gate? The bell would wake her.

Ticket #TK-3182 created — AC unit not cooling, Villa Maris 4B. Vendor Daniel dispatched, quiet entry via side gate.3:38 AM
Airbel Concierge3:40 AM

Daniel is on his way — about 18 minutes. He'll come through the side gate and text instead of ringing.

Mateo Reyes3:54 AM

Thank you. Any chance of a fan in the meantime?