Internal Ticketing & Workflows

Dishwasher leaking under sink

Small pool of water, guest placed a towel down.

Harbour Loft · Loft 3

Mid-stay linen refresh

Seven-night stay, refresh scheduled for day four.

Cedar Ridge Cabin

Extra towels requested

Party of five instead of four, four bath towels needed.

Villa Étoile · Chalet 2

from guest conversation

Parking gate fob not reading

Guest had to park on the street overnight.

The Dunes Penthouse

AC unit not cooling

Blowing warm air, guest has a sleeping child. Quiet entry via side gate.

Villa Maris · 4B

from guest conversation

Wi-Fi password not working

Router power-cycled remotely, guest reconnected.

Lakeview Estate

from guest conversation

Coffee machine descaling

Guest reported bitter taste and slow flow.

Villa Maris · 2A